When a local retailer can't fulfill — or doesn't respond in time — Colab Commerce steps in and ships directly to the customer. Coverage across all 48 contiguous states, so every lead becomes a sale.
Local retailers always get the first opportunity. If they can't close the sale, we make sure the customer is still served — by your brand.
Every lead is offered to the nearest preferred retailer first, with timed exclusivity windows.
You define the response window — minutes, hours, or days. If the local retailer can’t fulfill or doesn’t respond in time, the lead is automatically escalated.
Colab’s national distribution network steps in, ships from the closest warehouse, and serves the customer directly.
Revenue, attribution, and customer relationship stay with your brand — never lost to a competitor.
We operate as the safety net beneath your retailer network. The moment a local partner steps back — whether from inventory, staffing, or simple inattention — Colab steps forward to keep the sale in your brand's ecosystem.
Inventory positioned across regional distribution centers, ready to release to specialty LTL carriers.
Large and oversized product ships via vetted LTL freight carriers, with proactive scheduling and customer-direct delivery appointments.
When Colab fulfills, the originating retailer can still be credited under your program — so they stay engaged.
Every lead that lands in Colab Commerce gets fulfilled — whether by your preferred retailer or by us. No gaps. No dead zones. No revenue left on the table.
A managed fulfillment layer that protects revenue, retailer relationships, and customer experience — all at once.
Customers never bounce to a marketplace or competitor when your retailer can’t respond.
Convert leads that would otherwise have aged out into shipped, attributed orders.
Preferred dealers still get first look — they’re rewarded for responding fast.
Plug into our distribution network without standing up your own DTC operation.
Proof of delivery and order status sync back to your dashboard once the carrier completes the appointment.
Customers get a fast, professional purchase experience under your brand — every time.
Every lead gets a clean handoff path — local retailer first, national safety net second.
A shopper submits an inquiry from your site, store locator, or product page.
The local dealer has an exclusive window to respond and earn the sale. You set the duration — from minutes to days — per program, region, or product line.
If the retailer can’t fulfill or doesn’t respond before the window closes, Colab Commerce is engaged automatically.
Colab confirms the sale with the customer and routes the order to the closest warehouse.
Product ships from regional inventory via specialty LTL freight, with the carrier coordinating a delivery appointment directly with the customer — under your brand.
Brands using Colab's national distribution close the leads their retailers can't — without ever pulling a sale away from a partner who was ready to deliver.
“Our retailer network is strong, but we used to lose leads in markets where coverage was thin. With Colab's national distribution, every shopper gets served under our brand — even when nobody local can take the call. It's revenue we'd otherwise just write off.”
Turn on Colab's 48-state safety net and capture the sales your network leaves behind.
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